Meet the Team


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ASE Certified Technician
Diagnostic Specialist, Navy Veteran

Ashley Jo B.


Ashley Jo has been an Automotive Technician for 8 years following 10 years as a Field Service Engineer at Lam Research and Hitachi High Technologies for Intel. Ashley Jo's unique background gives her a different set of diagnostic abilities with a passion for European Vehicles. Ashley Jo's training primarily focuses on electrical and can/bus diagnostic and hybrid/electric technology.


Team member

Customer Support Lead
Land Rover Specialist

Loretta W.


Loretta is our extraordinary European parts finder! Beginning over a decade ago with her very first Land Rover and her husband's Scirroco, Loretta's love for and talent with understanding Euro needs is nearly unrivaled.. She's the wonderful friendly voice you hear when you call PNW! Loretta has been on our service team for nearly a decade! She has an abundance of experience and can help you come up with a creative affordable action plan for your vehicle!


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Team member


Customer Support Specialist

Tristan O.


Tristan works part-time assisting the team in the office. Graduating this year, Tristan hopes to move into the drafting field after graduating high school. Tristan is taking his second year of Auto Repair in high school and enjoys working in the office and helping with designing 3D imagery for our 3D printers!


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General Service Technician

Mercede H.

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Team member


Service Advisor (In Training)

Forest C.

Forest is a friendly and knowledgeable member of our customer service team. With more than seven years of experience in the automotive industry as a technician, he's making the transition to Service Advisor! Forest has earned certifications across a wide range of vehicle maintenance specialties and is dedicated to helping customers with confidence and care.

Team member


Technican

DJ B.


DJ brings a unique blend of technical skill, hard work, and positive energy to our shop every day. Always ready with a laugh and willing to lend a hand, he keeps the energy high! His commitment to delivering high-quality repairs and genuine care for every vehicle reflects the standards we strive for as a company. DJ is also working towards his certifications and has also taken courses and gotten certified in brakes, suspension, and electrical work.

Team member


Creative Coordinator

Loretta G.M.


Loretta has been part of our team since day one, joining us in 2014. From helping build our office in the early days to working full-time in the office and now supporting the team remotely on a part-time basis, she's been a constant through every stage of our growth. Affectionately known as our "Chaos Coordinator," Loretta keeps everything running smoothly behind the scenes.

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Team member


ASE Certified Technician
Diagnostic Specialist, Navy Veteran

Ashley Jo B.


Ashley Jo has been an Automotive Technician for 8 years following 10 years as a Field Service Engineer at Lam Research and Hitachi High Technologies for Intel. Ashley Jo's unique background gives her a different set of diagnostic abilities with a passion for European Vehicles. Ashley Jo's training primarily focuses on electrical and can/bus diagnostic and hybrid/electric technology.


Team member


Senior Service Advisor

Fries H.


Fries is a valued member of our team who provides full-time remote support. Since joining us in 2023, Fries has earned Service Advisor certifications and has become an integral part of our daily operations, delivering exceptional support to both our team and customers.


Team member


Technician
Carson C.


With a passion for quality workmanship and attention to detail, Carson takes pride in every repair that comes through the shop. His dedication, strong work ethic, and commitment to doing the job right make him an invaluable member of our team! Carson has worked towards his Master ASE Certification and has taken classes and gotten certified in Brakes, Suspension, and Diagnostics Planning